Kym is a Piano Whisperer. She is knowledgeable and passionate about tuning/restoring pianos to their full potential. She enthusiastically shared helpful information about our specific piano and the taking of appropriate care to insure its longevity. She was even very tactful, after finding a cookie, unknowingly deposited by a grandchild, that found its way down into the inner workings. After Kym's fine tuning, my wife and I sat down later that evening, and took turns playing some of our favorite songs. It sounded like a New Piano. It's amazing how sound quality diminishes over time without you noticing, that is, until you have it properly tuned by a professional. We intend to invite Kym back on a regular basis to keep our family heirloom in proper working condition. We eagerly recommend Kym without the slightest reservation. Our only regret (other than the wayward cookie) is being limited to a 5 Star rating scale.
Kym just tuned my piano and it is the best it has sounded. The instrument responds better and is simply more enjoyable to play. She was very friendly, prompt and thorough. Great work. Well worth the 5 stars!
Kym is amazing! She was busy, but made time to come out to tune my piano the same day I called since I was having an event the next day. The piano is an antique upright that we inherited from a neighbor, and we weren't sure when of the last time it was tuned. She got it tuned, fixed a broken pedal, and cleaned the keys, all for a very reasonable price. Kym is very nice, and I highly recommend her services!
Kym did an amazing job tuning my piano. She is very knowledgeable and was a wealth of information as she shared details with me about my piano I was unaware of and advice on keeping it in good condition. After years of neglecting to tune it, she came in and put it back in perfect working condition. I cannot be happier and can't wait to play it. Will definitely count on Kym to keep it sounding good for years to come!!
I just had a great experience when Kym came to tune our piano. She is very professional and did an awesome job. Our upright sounds very nice and clean now. Kym was able to answer all my questions and very knowledgeable about all kinds of piano, upright or grand. Would highly recommend her service!
Kym did an amazing job on my Yamaha Grand. She provided helpful tips for keeping it clean, common practices for tuning frequencies in the summer/winter months, as well as what I should expect in coming years for continued maintenance. She was trustworthy, fair, and did and amazing job on the tuning! She uses technology to make sure that everything is even, but still keeps it as the "art of tuning" through her knowledge of frequencies and how to get the best sound out of each individual instrument. As a music teacher, I can highly recommend her to my students and fellow Yelpers!
Kym makes learning music fun and enjoyable for my son! She is really nice and encouraging to kids.
Kym is awesome! I hands down recommend her as a very knowledgeable, efficient, and honest piano tuner to anyone who has a piano. I have a very old piano (almost a hundred years old) that has not been tuned for a couple of years. She was able to not only tune the piano, but fix and clean it. Her prices are very reasonable, and not jaw dropping crazy. She provides great customer service, and the best of all, is trustworthy. I highly recommend using Kym/Charistune's Piano Service!
I was looking for a piano tuner in the South Bay to give some love to a piano we've had in the family for years, but that also went without being played for many, many years. Kym came to the rescue, visiting my mother's home less than two weeks from the time I contacted her to schedule an appointment. She was prompt, took her time, and did a wonderful job of restoring the piano's sound. I also appreciate that she kept in touch with me throughout the process. Super professional and kind. Mom and I highly recommend her!
As good as it gets when it comes to piano tuning. Not only she is very detailed, very professional, she is also very technical and knows piano inside out. Very responsible. Definitely recommend her. Very reasonably priced. You can't go wrong with her service. Perfect all around.
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